If you think your business hasn’t had someone try to get into your files, chances are you just don’t know about it– not that it doesn’t exist.
Like the shark attack in Jaws, cyber attacks lack visibility but can cause catastrophic harm.
Unfortunately, in today’s technological climate, the rate of these attacks continues to rise due to the rapid growth in the data being handled by IT infrastructures. In this climate of “big data,” even the most skilled IT team is not accurate enough or swift enough to detect complex threats around the clock.
What can you do?
To combat the increasing complexity of threats, cybersecurity plans must include an advanced Endpoint Detection Response software, as well as a knowledgeable IT team, to manage the results. The correct software will detect abnormalities as it monitors the flow of data through your organization’s digital infrastructure.
What is EDR?
Endpoint Detection Response (EDR) software is advanced cyber protection software with the ability to see these abnormalities. This, combined with machine learning, enable it to detect early warning signs of a cyber attack. Early detection allows security software to block cyber threats, provide timely responses or, in worst case scenarios, cut the overall investigation costs after a breach.
In addition to the detection of threats provided by EDR software, the key to a successful EDR plan is the timely and skilled response of a knowledgeable IT team. The “response” part of EDR can never be handled completely by automated software, which is why RCS provides active monitoring of EDR for our clients using our help desk and onsite tech teams.
How does an IT team help?
Our team members know our clients and their businesses, enabling us to efficiently handle threats as they arise with a minimum amount of effort by your employees. Additionally, working with a team that your company knows and trusts allows your employees to know whom to call when they fear that they have become victims of cyber threats.
You get a pop-up on your screen telling you that your computer has been infected by a virus. You need to call the number on the screen so that the techs can help you get it cleaned up. You call the number, and the tech walks you through accessing your computer and controlling it remotely and then begins to perform higher-level tech work involving editing registries, walking through files, and changing your antivirus.
SITUATION ONE: this could get your computer back up and running.
SITUATION TWO: you’ve just provided hackers access to all your company’s data.
The difference is simple: When you call the tech, is it a number you know/and trust? Do you speak with a technician with whom you’re familiar and trust? Is this a team you know?
Or is it an imposter?